Expect More From Your IRB: Quality and Accountability in the Sabai Experience

ByThe Sabai Team

Introduction: The No-Choice Illusion

You’ve seen it, and we know it: The pharma industry’s two-organization monopoly of IRB services promises devotion to your clinical trials while acting as an assumed “preferred choice.” Or even, as your only choice.

Yet alongside comes a steady stream of frustrations and pain points:

  • Chronic miscommunication
  • Accessibility issues
  • Ill-fitting “cookie-cutter” procedures
  • Unreliable timelines
  • Lack of accurate regulatory interpretation
  • Mistakes in essential study documents
  • Inability to reach key team members in real time

Sound familiar? And you know you’re not alone.

Many of our clients come to us fed up with the above frustrations and the resultant delays in their trial timelines. Small to mid-size organizations in particular often report feeling as if they’re not a priority. But while this may be the typical IRB experience for the industry, it doesn’t have to remain this way.

What if there was a better alternative? A superior IRB experience would deliver engaged and enthusiastic attention from a flexible and responsive team of experts. You would experience efficient communication and an unwavering commitment to accountability and transparency. The superior IRB experience would result in accurate work from a reliable partner. Most of all, it would bring you peace of mind.

A Superior Alternative: Peace of Mind

Here’s the deal: the quality you should expect from an ideal IRB partner is the quality we demand of ourselves. Since our origins in professional biosafety we’ve been built to be principle, passionate, and people-first. That’s the Sabai difference, and for our IRB clients that means collaborative relationships where we’re always reachable and unfailingly accurate.

Sabai’s IRB services comprise two premier IRBs dedicated to protecting the rights, safety, and wellbeing of participants in research studies. Our process begins with a kickoff call anticipating the essential questions required to set the appropriate expectations for your study timeline. By consistently sustaining a real-time connection with our clients throughout the years, we’ve witnessed how thorough and efficient communication from the outset mitigates the need for sudden changes and corrections later down the line.

Just ask our clients:

Working with Sabai is a welcome change. Very, very quick turnaround. Good customer interactions. It’s just been fantastic.

We can count on [Sabai] to hold up their end, whereas that accountability isn’t there with every IRB.

Case Study Summary: Accountability and reliable communication = exceptional turnaround

Our client reported their previous IRB vendor as averaging a 3-week approval period. They established biweekly meetings in the efforts of answering their own questions and ensuring deliverables would proceed. But the client ended up in a fruitless chase for approval timelines and general updates. Again: another run-of-the-mill IRB experience.

We’re happy to report they can’t say the same about us.

“That’s not been my experience with Sabai,” our client said. “Their turnaround time of 48 hours is extremely impactful. Sabai even includes in the text of their emails a statement to the site that they can expect a decision in approximately 48 hours. We can count on it taking only a couple days for approval to come through.”

And you’ll find that same level of engaged, responsive, expert service across all our offerings:

From IRB and IBC submission to biosafety training and management the Sabai experience offers the most crucial deliverable for your team: peace of mind.

Ready to experience Sabai?

Contact Us Today